Tap Score Account: Easy Setup, Big Benefits

When you place your first Tap Score order, you’ll be invited to create a free Tap Score account, aka your home base for everything related to your water tests.

Your account makes it easy to:

• Track your test status from shipment to results.
• View and store your lab reports in one secure dashboard.
• Get personalized support from our water quality experts whenever you have questions.
• Control your privacy, with more security for your results and flexible sharing settings. 

Think of your Tap Score account as your long-term water quality record: simple, secure, and designed to help you understand what’s in your water, now and in the future.

Create Your Free Tap Score account here.

Unbiased, Independent Filtration Advice

Every Tap Score test result includes clear, unbiased guidance on what to do next. Our treatment recommendations are tailored to the specific findings in your water, helping you understand which options can reduce or remove the contaminants that matter most.

Tap Score is not affiliated with any water treatment companies. Our filtration guidance is based on independent research by our team of water quality experts, drawing from established science and real-world performance of common treatment technologies.

Our goal is simple: to help you make informed decisions about your water — without pressure, upsells, or guesswork.

Customer Support You Can Count On

As a Tap Score customer, you’ll have access to ongoing support from our knowledgeable team via live chat, phone, and email.

Your Tap Score account is where your completed lab results live securely. When you’re logged in, our support team can quickly and accurately answer your questions, while maintaining strong privacy protections around your data and results.

Whether you need help understanding your report or deciding what to do next, we’re here to help every step of the way.

Data & Privacy, On Your Terms

Your Tap Score account puts you in control of your testing data, privacy and sharing settings.

Need to share your results with a treatment provider, plumber, or other supplier, privately or anonymously? You can easily manage and customize how your test results are shared, all from inside your Tap Score account.

Your data stays secure, and you decide when, how, and with whom it’s shared.

How to Create your Tap Score Account

Creating a Tap Score account is quick, easy, and free, and it unlocks helpful tools like advanced sharing and privacy controls, water quality search tools, and a single dashboard where all your tests live in one place.

Here’s how to get started:

• Go to http://app.mytapscore.com/signup 
• Enter your full name and email address*
• Create a password
• If you have already ordered (or plan to order) from Tap Score, select “I’m registering as the customer for a lab test”
• Click “Continue” 

*Important: If you’ve already purchased a Tap Score test, be sure to use the same email address you used at checkout. This allows your order and lab results to automatically appear in your account. 

Once you create your account, you’ll receive an email from support@mytapscore.com asking you to verify your information.

Once you click the “VERIFY ACCOUNT” button in that email, your Tap Score account set up will be complete. You will be able to login to your account here, anytime. 

Didn’t get the email?

You should receive it within a few minutes. If not, try the following:

• Check your spam or junk folder.
• Make sure the email address you entered doesn’t have a typo.
• Confirm a filter or firewall didn’t block it.
• Add support@mytapscore.com to your contacts, then resend the verification email.

Questions?

Have questions about creating or managing your Tap Score account? Our support team is here to help. You can reach us anytime at support@mytapscore.com, or connect with us by phone at (510) 485-9396. We’re also available via live chat.